Phishing and Wallet Drain

Credentials, a seed phrase, or a wallet approval was obtained and your assets were moved.

Recovery outlook

Rarely recoverable

How this operation works

A fake site, email, or approval prompt captured your login details, recovery phrase, or a token approval. Assets were then transferred out of your control. Where a self-custody wallet was drained, there is no issuer or intermediary with the power to reverse the transfer.

Warning signs

You entered a seed phrase or private key on a website
You approved a wallet connection or token permission you did not understand
The site address differed subtly from the real one
You were pressured to act immediately to protect your funds

How recovery usually works for this type

Blockchain tracing and exchange freeze requests if funds reach a hosted service
Revoking outstanding token approvals to prevent further loss
Account recovery with the platform where credentials were used

What the claim form will ask you

Gathering these before you start will make filing quicker.

The website address you used *
What was compromised? *
Your wallet address that was drained Your public address only. Never share a seed phrase or private key with anyone, including us.
Transaction hash of the outgoing transfer
Have you revoked token approvals since?

Have you lost money to this operation?

File a claim and we will assess what recovery routes are realistically open to you. We will tell you plainly if we do not think recovery is achievable.

File a claim